It was announced today. I am quite surprised, but I think it’s good for casual game business. Amazon.com is a huge outlet, so hopefully it will boost Reflexive’s sales and bring more competition between casual game portals. Here’s a few lines from Reflexives press release.

At Reflexive we have always prided ourselves on maintaining good relationships with everyone in the industry, and are excited that Amazon shares that philosophy. We intend to provide the best distribution platform anywhere, and to continue working openly with all the participants of the casual games space. Together it is our priority to continue this inclusive attitude going forward.

What this means for all you developers is that it’s time to get excited about your future with Reflexive. We can’t talk about everything yet, but we’ll be in touch shortly with more information. All of the features that you know and love about GameCenterSolution will still be available to you now and in the future, and you can continue to submit games through the Reflexive site. If you have any questions or concerns, please don’t hesitate to contact us at developersupport@gamecentersolution.com.

We look forward to continuing our commitment to offering a broad selection of casual games for customers and to providing the best support to all our partners. We are unbelievably excited to continue working to enhance the online casual gaming experience, for both gamers and game developers.

This is a very exciting day for the entire Reflexive team and community; we are thrilled to be joining the Amazon family. Thanks for your continued support and stay tuned for great things to come.

Sincerely,

Lars Brubaker
CEO
Reflexive Entertainment, Inc.

I haven’t post an article in my blog for 55 days. No, it’s not because I lost my passion or that I didn’t know what to write about. It’s because I wanted to try if you can survive in the on-line world going off-line.

I went off-line on September 1st. The first days have been quite hard. I had to finish couple of on-line tasks but without access to Internet it was very difficult. I could check email via dial-up and GMail but answering emails was very time consuming due to low Internet connection speed.

After few days it was clear that without faster Internet connection I will waste time and money. You have to answer support emails and maintain regular business communication. I decided to get ADSL 256kbps, but instead of unlimited access with flat fee I signed up for per hour charge.

Now it’s clear to me that you can survive, but you have to forget about on-line tools. Forget about GMail, about reading forums, doing a lot of guerrilla marketing. It’ll be easier for you if you focus just on game development. Going off-line will increase your productivity a lot (that’s why I tried to go off-line).

I will not be on-line until mid December… at least until that day I won’t have unlimited Internet access. Hopefully my sales will not dry more that they already did.

Last two months has been really busy and I haven’t put much attention to advertising. Actually, I haven’t done it at all. Until yesterday.

I hate advertising because I always feel like the only one that earns money is the Ad Server.  Even if clicks or impressions are not soo expensive it is hard to turn them into profits. Why? Games are either too cheap or too expensive.

But I read a book about AdWords and it gave me some inspiration. I also noticed that Pony World has quite good visitor to download ratio - over 40% of visitors download the game. With that ratio maybe it will not to that hard to turn AdWords into profits?

I created two ad variations for selected keywords and set up a daily budget of a little over $10. And today I got the results (that’s what I love about AdWords - almost instant results).

My ads received 90 clicks total: 51 for ad variation #1and 39 for ad variation #2. CTR for those ads: 1.55% for #1 and 1.22% for #2. Not so bad,  especially one you show it by keywords: the best CTR is 10.38% and the lowest one is 0.77%. The lowest one represents most of impressions and clicks.

Because that’s just 90 clicks I don’t know if it’s profitable yet or not, but we can do some estimations. Let’s go to Google Analytics and check if those clickers download the game. This is where we face first disappointment. Only 19.48% of clickers downloads the game. It’s still much better than what I had for Runes of Avalon campaign where only 11% of visitors downloaded the game.

If Pony World Deluxe has 1% CR (download to sale) then I need 100 downloads to sell one game. And I need 513 clicks to get 100 downloads. 513 clicks will cost me over $68. And I get only $17 out of each sale, so each sale makes me a loss of $51.

Judging just by those numbers you can for sure say that advertising is a waste of money. And it is if you do it wrong. It is if you aim short term. It is if you don’t tweak your ads, your game and your game description web page. It is if you don’t increase your visitor value.

It takes time to turn advertising into profits. Most people are not patient enough.

I made some tweaks to my ads and will do for at least few more days. If I can see improvements then I’ll keep advertising until I make a profit or run out of money :D

Photo by: Simon Davison

Or do you develop games that you want to play? I know a lot of indies takes the latter aproach. I do (or actually did). We hope that games that we want to play and develop are also the games that sell. And once those games are done and hit the market we end up disappointed that they dind’t reach the top 10 charts.

Do you want an example? Here’s one: Runes of Avalon 2. This is one of my games that is highly rated by reviewers and developers. It’s chellenging, forces you to use your brain, has a lot of particles… all the stuff that developers love. But what masses think? It was just a #32 on the top 100 chart at Big Fish Games. (but there are still customers that love my game though I don’t know how to reach them without losing money).

So if you want to sell more games, then make games that sell. Russell Carroll made a great post on Indie Gamer Forums and here’s a quote for you:

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Life is strange. When I least expected it, it happend. It did not happen with Tom’s Hen House. It did not happen with Runes of Avalon, though I was sooo sure it will make it (and not only I). It didn’t happen with Runes of Avalon 2, though I didn’t hope for it.

And now, Pony World Deluxe made it. On the first day after release.

It’s a great feeling to see your game in the top charts. A lot of portals is skeptical about Pony World performance due to choosen theme. Hopefully when they see how our game sells on iWin they will be much less skeptical.

UPDATE: It’s #5 today :)

From all the portals I know only Big Fish Games adds gameplay videos to every game. Reflexive does it from time to time. There must be a reason most portals don’t bother with it.

But I am not a portal and I want to check my chances. I want to know if and how it will affect my downloads. I can’t create videos for every game, but I already have one for Runes of Avalon 2 (please don’t check out the game site just to see it so you don’t screw up the test). To be honest, I was initially very skeptical about it. I thought: once they saw the video they might have another reason to not download the game, since they already know what’s inside. Fortunately, it looks like it’s the other way.

I’ve set up Google Website Optimizer experiment a while ago and here are preliminary results.

(click to enlarge)

It’s to early to give final statements, but if in the end improvement will be in that range it will be really worth it. When your marketing budget is small and every download counts then it may be the one thing that will let your ads break even.

How to shoot yourself in the foot?! No, I’m not talking about us, developers. I’m talking about portals. It looks like we are going to face another war between the key players in the casual game market. And it starts to look like some portals want to become evil.

Market review

Big Fish Games is one of the biggest, if not the biggest casual game portal. It’s one of my favorite portals. It’s easy to navigate, delivers wide variety of games, is great to work with and very responsive. They’re not afraid to risk the launch of new genres or not so casual games. There’s just one problem with BFG - their game club which offers games at discounted price of as low as $6.99. But is it really a problem?

It looks like other players in the market starts to think so. What’s more, Big Fish Games is very successful at getting exclusive deals, mostly short-period. And that’s another thing that bothers other players. Some portals start to send threats to developers - if you give even short-time exclusive to BFG we won’t launch your game. You can read more about it at The good BIG bad FISH exclusive GAMES… in Maciek’s blog. Initially I was very upset about it. But let’s take a closer look at possible scenarios.

The end of exclusive deals?

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Gaming industry is global. That’s why we create games in English. To maximize the chance that the person that plays your game will understand it. But just because people can undrestand what your game is “saying” doesn’t mean they wouldn’t prefer to play it in their’s native language.

If you haven’t already localized your games, then start doing it now. While we still get most of our sales from English speaking territories, it looks like German, French and Spanish speaking territories can earn you a few more bucks. The good thing is that Big Fish Games will help you translate your game into German, French, Spanish and Japan (for free, but it’s up to them to decide whether they’ll do it or not). Casual games are not text heavy so it shouldn’t be that hard to get your game translated.

Those markets are not soo crowded so it is much easier to stand out and get into the Top 100 or even Top 10 charts. Runes of Avalon 2 launched on June 9, 2008 on BigFishGames.de and made much bigger impact on the site than it had on global BFG website. Some say they like match-3 games in Germany, but my guess is that it is smaller market and new games due to the spike of sales during launch have it easier to get high positions. Runes of Avalon 2 got into Top 10 and reached position #9, while on BFG.com it has reached “just” #32.

Another good thing about European versions of your game is that those games are sold to game club members for 5.99 EUR which converts to a little bit more than 9 USD (instead of 6.99 USD) so actually you’re earning 30% more. Most probably you would not be able to get into those markets on your own (do you have a dedicated website for each language?) so it doesn’t hurt your own direct sales.

I don’t know yet how much you can earn on those language versions, but I am sure it’s less than you can earn on English version (global vs local market). Still, it’s worth getting those extra bucks.

Another good thing is that once you get translated version of your game it can be much easier for you to get a retail publisher for that market.

I was checking Runes of Avalon 2 performance on Big Fish Games yesterday (well, not good at all) and was very surprised by what I saw in the top-10 list.

First of all, I stopped checking the TOP 100 chart becausemy games are no longer there and I don’t think it’s going to change until I release Pony World Deluxe. I went straight to match-3 chart and saw a new game - FISHDOM on #1 place.

Well, #1 in match-3 genre is not something amazing, but breaking into TOP 10 is (#8 on June 19th). It’s even more amazing because FISHDOM is not BFG exclusive and because it was done within one day of launch of the game.

What is FISHDOM? It’s a classic match-3 game. It’s well polished and it has a little META game - you can build a tank and put in fishes. I would say it’s a straight Big Kahuna Reef rip off.

Which only proves that casual players don’t like too much innovation.

Three weeks after the launch I can say a little bit more about Runes of Avalon 2 performance, as well as Stoneloops! of Jurassica performance on the Big Fish Games top 100 chart. Both games for most of the time have been climbing up, but few days ago started to fall on the chart. That’s too bad when you prove one of your not optimistic theories with one of your games. We didn’t get into top 10, so it looks like our games will fade away. It’s just a question of time.

It may take a little bit longer for Stoneloops! because it still holds position #2 on marble poppers list, while ROA 2 moved from #2 on match-3 list to #10.

Interesting observations?

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